Tru By Hilton Florence I-95

Tru is so much better than the usual hotels where we stay (like Econo Lodge & Holiday Inn Express), but the lobby seemed like a confusing jumble of the reception desk, a market, coffee station, and seating area; maybe because this was our first visit to any Tru & we just needed to get comfortable with the layout. Check-in was thru the app but no one was at the desk when we arrived. Also, not see any signs giving us any idea of where the elevators were, and what services were available in the lobby. Those minor issues were quickly forgotten once we were settled into our spacious room & lounging on the comfortable bed. Overall, a very pleasant experience. We will gladly stay at Tru again.

Felt safe at hotel. Not so much in surrounding areas. Breakfast was really nice. Pancake machine had me interested. Tasted great with strawberry and whip toppling

The room was clean.

not much to complain about the “Tru” concept of Hilton, apart that they are getting a bit too pricey, at times more or less indifferent front office staff, primarily in the southern US. Impeccably clean as usual, but NOT all created equal….. some people still like to read books of magazines before going to bed, the lack of reading lamps was obvious, but not the «  5th degree 150 Watt /LED lamps over the bed need to go. Mr Manager perhaps you should leave your office on a while and go on a tour! Will NOT return there, to Florence, SC

The rooms were updated, clean and comfy.